A life insurance company explores the Fintech and Insurtech scene in Singapore


The Transformation and Strategy department of a major life insurance company needed to :

– onboard the whole company in the effort of transformation,

– enrich the strategic vision and innovation roadmap,

– discover new business model opportunities.

– discover solutions to improve its operational efficiency and customer experience,


To answer these challenges, we co-designed with their team a learning expedition during 4 days in Singapore in March 2018, for 12 leaders in the company, including 4 members of the Executive Committee.

We met 20 startups in Fintech / Insurtech, had 5 sharing sessions with the innovation labs of other banks or insurance players, and visited 4 accelerators.  We also facilitated debriefing sessions every day and a 2 hours workshop on the last day.


– 42 ideas generated/person (502 ideas in total) during 4 debriefings and 1 ideation workshop on topics such as culture, methodologies, operational efficiency and customer experience

– Partnerships engaged at highest level with key startups in SG.

– Awareness on critical digital capability (UX, use of data, AI, blockchain…) and new ways of working (lean, POC…)

– Presentation of key learnings and actions to the Executive Committee to get their support.


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